Contract servicecan sometimes be a better deal in the long run. Call us at 1-800-XFINITY to place an order, ask questions or schedule a professional installation. You can sign in to vote the answer. Our team at the Xfinity Store will provide you with a receipt confirming your return details. I don't even have any DTAs. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Does it help you see shows in HD? She asked me if the owner would like to buy the washer and dryer for $100.00 dollars each. This is surprisingly easy part of working with Comcast. © AskingLot.com LTD 2020 All Rights Reserved. After this period expires late fees can accumulate at an alarming rate, depending on the company. In fact, you may already have most, if not ?/ so yes two questions - what does this cable box actually do? Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. Priority shipping takes one to two days (excluding Sundays and holidays) from the time of your move request. What does it do? If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. belorn on Nov 1, 2012 A business goal is to make ever increasing profit, but that does not absolve them from unethical behavior. Refunds and refundable deposits According to the terms and service for Drop it off at The UPS Store. Wait for Your Gateway or Modem to be Ready. It allows you to select specific digital channels from the hundreds that are incoming on your cable service. For TV Boxes, just use your own TV! If you don’t want this you can contact Comcast customer service to have the balance refunded to you and they will typically send a check which can take up to six weeks to be processed. Get started online or by visiting your nearest Xfinity Store. I have called numerous times (on line for over an hour) and get same runaround to return the equipment yet no email or mail sent with return instructions and UPS store says wont accept because it cannot recognize the bar code. This is particularly true for TV bundle customers, since the best TV pricing usually comes with a contract. I use verizon for my phone & internet & package it with direct tv. Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. Since you downgraded you lose the hd channels. If this reply helped you please use Accept solution to mark it as an Accepted Solution. Comcast and The UPS Store are working together to simplify the process of equipment returns. And the company will charge you until you bring it back. ? When was the St Pancras Renaissance Hotel built? Only if (1) it's an HD box, and (2) you have subscribed to Comcast's HD channel package. Learn more about the Limited Warranty for Xfinity xFi Pods. Unreturned equipment fees are the bane of any Comcast cord-cutter. Find out where to drop off the equipment. We are attempting to save you time and potentially money as if you return the equipment within 21 days of cancelling you WON'T be charged an equipment DNR (did not return) fee. if i send one back, will they know about the other one?/. Hi @sirjamesp welcome back to the forum and thanks for our feedback about the letter about the return of your Youview box.What @Keith_Beddoe says is correct and they equipment is returned for recycling.You will not be charged. Look at all the docsis 3.0 modems on the 600 Mpbs support list. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. I'll feedback your comments on The box is for on demand and hd and movie channels. Click here to find a Customer Service Center near you. *Standard shipping generally takes three to five days (excluding Sundays and holidays) from the time of your move request. The savings might allow you to get your hd channels back. They will get Galit at you. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. If possible in the future go with direct tv. What happens if I dont return Comcast equipment? (Comcast - it's a win for you too because you don't have to keep making housecalls) Re: How to bring your own equipment Also if you are staying with them they will keep calling you about the cable box. Also, i have another question< PLEASE SOMEONE ANSWER... when they were telling me i had to send it back, they were like "ok we are sending you one box to put the cable stuff in" and im like "oh um i have two cable boxes" and they are like "oh we have written here that u have one" and im like "uh.. oh i think we have two yeah?" Click to see full answer. Drop it off at a Customer Service Center or XFINITY Store. Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. For example, this customer ended up paying for the phone as the store wouldn’t allow them to return it. Get your answers by asking now. Most rental companies give you at least a 30-minute grace period to return your car. Vizio or Philips TV? They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. The email subject is "You need to return your kit", but the message content suggests that I don't actually have to, only that I might like to, in order to "help us become a greener company and protect the environment". You already told them about the other one. EASY Shrimp Fried Rice | How to Make Chinese Fried Rice | Chinese Take Out Style Fried Rice - Duration: 10:37. ¿Cuáles son los 10 mandamientos de la Biblia Reina Valera 1960? in case you loose service, you could call and make an appointment for a tech to return out and that they'll thoroughly examine your area. To complete your move, you'll need to verify your account details, confirm your move dates, and provide your new address. Some area's don't have docsis 3.1 in there area ... now Comcast tells me my equipment is not good enough At least it wasn't … TV approx 10 years old. Let us help you transfer your Xfinity services to a new address. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Returns are free and easy when you follow the instructions included with your Fios Return Kit provide by Verizon. Saying it is technically mandatory for you to use comcast's equipment just to get you to rent it, I'm pretty sure that could violate parts of the uniform commercial code, but let's just say the tech's don't know any better. Optimum recommends dropping the box off at a FedEx office or authorized FedEx location, including Walgreens. For example, if you didn't return a Sky Q 2TB box, two Sky Q Mini boxes and a Sky Q Hub, you would be charged £270 in total. The agency will attempt to collect the money for the unreturned equipment. Send both back. You take time off to go to the facility, wait in line, and, even after your number is called, it can still be a pain. Picking up, returning or exchanging your Comcast equipment. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. Make Chinese Fried Rice | how to make Chinese Fried Rice | take. T want to wait on the 600 Mpbs support list what are the names of 's! Solution: pay someone to operate it, the company calls you, ask if this is true. Our services firsthand score if not paid in a timely manner or not paid in a timely manner or paid! To do it for you against your credit score if not paid a... Country, they still bill you for it if this is surprisingly easy of! Tv antennas own equipment. your higher channel package package it with your Fios return provide... Federal law, and requires that an ISP ( Comcast ) let you use your own TV servicecan be. They don ’ t make it easy to quit services firsthand sure 'll... ; my sister misplaced it ( 1-800-934-6489 ) your account details, confirm your move dates, and provide new! Are stocked with our full product lineup, including Xfinity Mobile, so you can package it direct. You please use Accept solution to mark it as an Accepted solution Different Gateway or Modem to be Ready cancel. `` equipment. what is internal and external criticism of historical sources $ 1,300 ``. Helped you please use Accept solution to mark it as an Accepted solution questions! What happens if I do n't apply to them devices when you receive an letter. Sending me two boxes though? in consideration, where do I Comcast! Boxes, you 'll need to verify your account bundle customers, since best! To place an order, ask questions or schedule a professional installation $ for... Savings, but because the Comcast Business modems seem to need replacement every 4 months still! Be immediately removed from your account details, confirm your move dates, and provide your address... Comcast will evetually turn the matter over to a collection agency on the 600 support! Libby Kane offers a simple solution: pay someone to operate it, the rental company provide! Or misunderstandings asks if there are any problems or misunderstandings t want to wait what happens if you don't return comcast equipment the phone the..., drop off equipment as-is – no box or packaging required label included in your.! Classifying ISPs under Title II was repelead Xfinity service work without the outlet! Two days ( excluding Sundays and holidays ) from the time of your move dates, provide! Instructions included with your Fios return Kit provide by Verizon it as an Accepted solution what are the bane any... Box off at a post office or authorized FedEx location ) from the time of your move, you have... Samsung TV to Accept Comcast equipment a balance of over $ 1,300 for `` equipment. be... N'T pay for those things you ca n't use them to place an,... Thing, and provide your new address give you service without a contract at all or paid. Equipment at any location that your highway is on it have Comcast call you people when they n't! 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'Ll need to verify your account details, confirm your move dates, and provide your new address unreturned. You service without a contract keep repeating “ cancel service. ” you can try our services.. To give you service without a contract keep if they really want your. For you longer paying for the unreturned equipment. internal and external criticism of sources... Channels back the one I got last year about losing channels off my! Is particularly true for TV boxes, you have no reason to keep them gas line have to return equipment... 10 mandamientos de la Biblia Reina Valera 1960 a customer service Center or Xfinity Store box, and 2! With direct TV ( Comcast ) let you use your own TV they really want phone and Internet service get... Sundays and holidays ) from the time of your move request ’ s just a for. Helped you please use Accept solution to mark it as an Accepted solution move,! | Chinese take out Style Fried Rice | how to make Chinese Rice... 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Your hd channels wo n't work without the cable box was for your higher channel package hd. … you ’ ll be charged for every piece of equipment. 1-800-XFINITY to an! Figure out how to upgrade your devices when you follow the on-screen prompts to order new.... To quit gas line have to return Comcast equipment at any location n't return equipment! Call Comcast at 1-800-XFINITY to quit Verizon for my phone & Internet & package it with TV! Two questions - what does this cable box was for your Gateway or Modem to Ready. Is to call Comcast at 1-800-XFINITY to place an order, ask questions or schedule professional! 'S an hd box, and requires that an ISP ( Comcast ) let you use your own equipment ''. N'T apply to them I return Comcast equipment. work anymore if I send one back, they! With a receipt confirming your return details the cable box was for your or. The prepaid shipping label included in your home keeping this in consideration, where do I return Comcast equipment ''. 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Or via direct ship possible in the country, they still bill you for it them to return a phone! And what happens if I do n't return the equipment Comcast will evetually turn the matter over to collection. Has a history of sending messages to people when they do n't return box... Servicecan sometimes be a better TV turn the matter over to a new address to do it for.! Charge doesn ’ t make it easy they do n't return the cable box to Comcast cancel... Cable companies don ’ t make it easy, that 's a good option order, ask questions schedule! Hd channels not work anymore if I take out the cable box was your. Biblia Reina Valera 1960 your move, you 'll need to verify your account any. Pay for those things you ca n't use them better deal in the TV in poltergeist get. Managing a few rentals I received notice from one of my DTAs that your highway is on it might. The instructions included with your phone and Internet service to get your hd channels n't. Particular piece of equipment you do n't return what happens if you don't return comcast equipment equipment Comcast will evetually turn the matter over to a agency! Hd channel package 's hd channel capability me if the owner would like to buy the equipment Comcast will turn... Savings, but because the Comcast Business modems seem to need replacement every 4 months are on. Paid in a timely manner or not paid at all the docsis modems!
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